Privacy Policy
Effective Date: July 20, 2026
Welcome to Nambor.in ("Nambor", "we", "our", or "us"). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use our website, mobile application, products, and services (collectively, the "Platform").
By using our Platform, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
A. Personal Information
When you create an account, place an order, or interact with us, we may collect:
- Full name
- Email address
- Mobile number
- Password (stored securely in encrypted form)
- Billing address
- Shipping address
- Date of birth (if voluntarily provided)
- Gender (optional)
- Profile picture (optional)
B. Order Information
When you purchase products, we collect:
- Order details
- Purchased products
- Transaction amount
- Invoice details
- Delivery preferences
- Return and refund history
C. Payment Information
Payments are processed through secure payment gateways. Depending on your payment method, we may collect:
- Payment method
- UPI ID
- Bank details (where applicable)
- Card token or masked card information
- Wallet details
- Transaction ID
We do not store your complete debit or credit card information on our servers.
D. Device Information
We automatically collect:
- IP address
- Browser type
- Operating system
- Device ID
- Mobile device information
- Language preferences
- Time zone
- Internet service provider
E. Usage Information
We collect information about how you use the Platform, including:
- Pages visited
- Products viewed
- Search history
- Wishlist
- Cart activity
- Click behavior
- Session duration
- Referring website
F. Location Information
With your permission, we may collect:
- GPS location
- Approximate location based on IP address
- Delivery location
G. Cookies and Similar Technologies
We use cookies, web beacons, pixels, and similar technologies to:
- Keep you signed in
- Remember preferences
- Improve website performance
- Personalize recommendations
- Measure advertising effectiveness
- Prevent fraud
You may disable cookies through your browser settings, although some features may not function properly.
2. How We Use Your Information
- Create and manage your account
- Process orders
- Deliver products
- Process payments
- Provide customer support
- Send order confirmations
- Provide shipping updates
- Process returns and refunds
- Prevent fraud
- Detect suspicious activity
- Improve our Platform
- Personalize shopping experiences
- Recommend products
- Conduct analytics
- Send promotional offers (where permitted)
- Conduct surveys
- Comply with legal obligations
- Enforce our Terms of Service
3. Sharing Your Information
- Sellers — To fulfill your orders.
- Delivery Partners — For shipping and delivery.
- Payment Service Providers — To securely process transactions.
- Technology Providers — For hosting, cloud storage, analytics, customer support, and communication services.
- Marketing Partners — Where permitted by law, for advertising and promotional activities.
- Government Authorities — When required by applicable law, court order, or legal process.
- Business Transfers — If Nambor.in is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
- SSL/TLS encryption
- Secure servers
- Firewalls
- Access controls
- Encryption of sensitive information where appropriate
- Continuous security monitoring
- Regular security assessments
5. Data Retention
- Provide our services
- Complete transactions
- Resolve disputes
- Meet legal and regulatory obligations
- Enforce our agreements
- Prevent fraud
6. Your Rights
- Access your personal information
- Correct inaccurate information
- Update your profile
- Delete your account
- Withdraw consent where processing is based on consent
- Request a copy of your personal data
- Request correction of inaccurate data
- Object to certain processing where permitted by law
- Lodge a complaint with the appropriate authority
7. Marketing Communications
- Promotional emails
- SMS
- Push notifications
- WhatsApp messages (where applicable)
8. Children's Privacy
Our Platform is not intended for children under the age of 18 without parental or guardian supervision.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
9. Third-Party Links
Our Platform may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of those third-party services. We encourage you to review their privacy policies before sharing personal information.
10. International Data Transfers
Your information may be processed or stored outside your state or country where our service providers operate. We take reasonable measures to ensure that such transfers are protected in accordance with applicable law.
11. Compliance with Indian Law
Nambor.in processes personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and other applicable rules and regulations.
12. Account Deletion
- Using the account deletion option available within your account (if provided); or
- Contacting our support team.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective when posted on this page. The "Effective Date" will also be updated accordingly.
Your continued use of the Platform after changes are posted constitutes your acceptance of the revised Privacy Policy.